Troubleshooting › Problem Resolution › Verify the Problem

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Verify the Problem

  1. Examine the procedure that you used and compare it to the documented procedure for performing the required activity.
  2. Section Diagnostic Procedures identifies several potential problem areas and presents general debugging suggestions. Review this section for solutions which apply to your current problem.
  3. If you find no discrepancies between your procedures and the documented procedures, repeat the activity under conditions similar to those that existed when the problem first appeared. (If you no longer get unsatisfactory results, an inadvertent error can have caused the problem.)
  4. If the same error occurs when you repeat a given activity, and you can find nothing in the documentation to suggest that your procedure is flawed, try to secure assistance in resolving the problem from others at your site.