Policy Guide › Intervention Setting › Intervention Option: Notify

Intervention Option: Notify

Available for: Incoming emails.

Not available for: Outgoing emails, Web pages, Application Monitor, Data At Rest, Data In Motion..

Choose Notify to display an advisory dialog whenever an email of interest arrives in a user’s Inbox. This is the same as the advisory dialog used by Inform events, but Notify events have some important differences. In particular, Notify events occur when an email is received; Inform events occur when a user opens or previews the email. The handling of Notify events also varies according to the email system running on the machine receiving the email:

• Microsoft Outlook: If Outlook is configured so that emails stay in your mailbox on the Exchange server, then any emails that arrive while Outlook is not running (for example, overnight) will not trigger a Notify event.

  But if Outlook is configured to migrate emails down into your Personal Folders, Outlook must be running for the advisory dialog to appear. This means that if any advisory-triggering emails arrive while Outlook is not running (say, overnight or while you are on holiday), you may be greeted by a flurry of notifications when you next start up Microsoft Outlook!

• Lotus Notes: If you connect to your mail directly on a Domino Notes server, an incoming email cannot trigger a Notify event.

  But if you have a local mail file, with regular replication between the Domino Notes server and your local database, then a Notify event is triggered when the incoming email is replicated to your local database.