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Intervention Option: Block Quietly

Available for: Incoming emails, Web pages

Not available for: Outgoing emails, Application Monitor, Data At Rest, Data In Motion. But note that a separate Block intervention option is available for files detected by Data In Motion triggers.

Choose Block Quietly to discreetly block Web pages, file uploads, data submissions to a Web page, incoming emails, or attempts to start up an application. From a user’s viewpoint, the effects are as follows:

Emails

For intended recipients, their awareness of the blocking depends on the Delete or Replace setting. If this deletes blocked emails from their Inbox, the user is normally unaware that their email has been blocked (in rare cases, the blocked email may briefly appear then disappear in the Inbox). Conversely, you can configure the setting to allow blocked emails to arrive in the recipient’s Inbox, but with their body text replaced by a standard notification message.

Web pages

The Block Quietly option is tied to the Redirect setting. This means that users trying to browse an unauthorized Web site are automatically sent to an alternative URL such as a page on your intranet when they click Go in their browser.

For users trying to submit data to a Web page such as a credit card number, the Submit button (or its equivalent) appears broken.

Applications

For blocked applications, the application fails to start up. The mouse pointer temporarily changes to 'busy' then reverts to 'normal'.

In all cases, you can capture the associated event. You can also forward emails to another address, send automatic replies to incoming emails, and redirect Web users to alternate URLs.

More information:

Intervention Setting

Intervention Option: Block (File Events)