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Identifying the Owners of Imported Events

Event Import does not assign imported emails directly to owners. Instead, it identifies ‘event participants’ and associates an email address with each participant. Under normal conditions, these participants are only mapped to CA DLP users during event searches, not while an import job is running. Of course, this mapping mechanism requires that users’ email accounts are kept synchronized with their CA DLP accounts.

However, address mapping is used during an import job if an ‘attribute-based’ import filter is specified. This enables import jobs to exclude or only include emails associated with CA DLP users who have specific account attributes.

More information:

Synchronize Email Accounts and CA DLP Users

Filtering Email Import Operations