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For command line, Group Policy or SMS installations, you can create registry values to control the behavior of the Outlook client agent. Run the EmailClientOptions.vbs script to create the EmailClientOptions.mst transform. Copy the transform into the folder containing your administrative installation source image.
Note: This script requires Windows Script Host 5.6 or later. You can download version 5.6 from the Microsoft Web site: http://msdn.microsoft.com/scripting.
The transform creates new values in the following registry key:
HKLM\Software\ComputerAssociates\CA DLP\CurrentVersion\EMail
You can configure the script to create and specify the following registry values:
Type: REG_DWORD
Data: Defaults to zero. Set this to a non-zero value to prevent unexpanded (or only partially expanded) PDLs from being saved as email recipients. This prevents control triggers from activating inadvertently.
For further details, see tracking ID 170-42 in the readme.htm for CA DLP 3.0 patchset 9.
Type: REG_DWORD
Data: Defaults to zero. To alleviate e-mail processing delays, set this to the maximum number of recipients you want to extract from all distribution lists in a single e-mail. If this value does not exist or is set to zero, CA DLP can extract an unlimited number of recipients.
For further details, see tracking ID 146-16 in readme.htm for CA DLP 2.2 SR1 patchset 11.
Note: Applies to incoming emails only.
Type: REG_DWORD
Data: Defaults to zero. To alleviate e-mail processing delays, set to a non-zero value. This ensures that CA DLP does not process incoming e-mails until the recipient attempts to read them. If this value does not exist or is set to zero, CA DLP processes incoming e-mails as soon as they arrive in the recipient's inbox.
Important! If DontProcessReceived is set to a non-zero value, this can affect the operation of control actions for incoming e-mails. First, a control action cannot generate Notify events. Second, if a control action specifies 'Block Quietly', the blocked e-mail arrives and stays in the recipient's inbox until the recipient tries to read the e-mail. At this point, the e-mail is deleted.
Note: A non-zero DontProcessReceived only yields improved performance if Microsoft Outlook is running on the recipient machine at the time when the e-mail arrives.
For further details, see tracking ID 139-30 in readme.htm for CA DLP 2.2 SR1 patchset 11.
Note: Applies to incoming and manually captured emails only.
Type: REG_DWORD
Data: Defaults to zero. To alleviate email processing delays, set this to a non-zero value. This ensures that CA DLP only extracts basic information for each sender from the Exchange server, including the sender's display name, e-mail address and the address format. If NoSenderExtendedInfo does not exist or is set to zero, CA DLP extracts basic information plus each sender's 'true' display name and e-mail address aliases.
Important! If NoSenderExtendedInfo is set to a non-zero value, incoming email policy triggers configured to detect a sender's e-mail address will not activate if the targeted address is an alias.
Note: If NoSenderExtendedInfo and DontProcessReceived (see above) are both set to non-zero values, NoSenderExtendedInfo yields improved performance only when incoming e-mails are read; if DontProcessreceived is zero or does not exist, then a non-zero NoSenderExtendedInfo yields improved performance both when incoming emails arrive in the recipient's inbox and when they are read.
For further details, see tracking ID 139-30 in readme.htm for CA DLP 2.2 SR1 patchset 11.
Type: REG_DWORD
Data: Defaults to 5 seconds. While CA DLP is running, this value determines how often (in seconds) it checks whether the Outlook client agent is disabled in the current session. Specifically, it checks the registry for the wgnemol.dll name and path.
For further details, see the Administration console online help; search the index for 'troubleshooting: e-mail triggers stop working for Outlook 2002 (XP) and 2003'.
Type: REG_DWORD
Data: Defaults to zero. Set this to a non-zero value to re-enable the Outlook client agent if it is found to be disabled. If this registry value is not set or set to zero, the client agent will not be re-enabled.
For further details, see the Administration console online help; search the index for 'troubleshooting: emails', then see 'E-mail triggers stop working for Outlook 2002 (XP) and 2003'.
To generate a transform that creates and specifies the required registry values, run the following command:
EmailClientOptions.vbs /<reg_value1>:<data> /<reg_value2>:<data> and so on
For example, the following command creates a transform that configures CA DLP to only extract 500 recipients from all distribution lists in a single e-mail, and to check and (if necessary) re-enable the Outlook client agent every 30 seconds:
EmailClientOptions.vbs /MaxNumExpandedRecipients:500 /OutlookMonitorIntervalInSeconds:30 /OutlookRepairDisabledExtension:1
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