Universal Adapter Configuration Guide › Monitor Universal Adapter Activity › Troubleshooting › Error E1E1B: Universal Adapter Cannot Connect to Mailbox

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Error E1E1B: Universal Adapter Cannot Connect to Mailbox

'Failed to connect to mailbox <InputJournalName> with error 0xa565010f (The requested MAPI property or object cannot be found.)'

The mailbox name may be spelt incorrectly. This error can also occur if the user account under which the UA service is running does not have permission to access the mailbox. Make sure that the mailbox name is spelt correctly.