Deployment Guide › EML Conversion Utilities: Cnv2email and BB2email › Embedded Content Details Saved in EML x-headers

Embedded Content Details Saved in EML x-headers

EML utilities Cnv2email.exe and BB2email.exe generate embedded content emails. These are EML files that contain, respectively, IM conversations and Bloomberg messages. This section explains how CA DLP policy engines handle embedded content emails to ensure that the event type and, for IM conversations, the IM network is correctly stored on the CMS.

Custom x-headers in EML Emails Contain Event Details

When IM conversations and Bloomberg messages are converted to EML emails, CA DLP policy engines need to distinguish between ‘genuine’ emails sent using Outlook or Notes and ‘embedded content’ emails that are really IM conversations or Bloomberg messages.

However, details such as the event type, IM network and event participants cannot be saved as conventional email attributes. To overcome this problem, Cnv2email.exe and BB2email.exe store these details as bespoke x-headers in the EML email. Policy engines automatically detect these x‑headers when processing the EML email and store the relevant details with the event on the CMS.