Deployment Guide › Third-Party Integration › Remote Data Manager › RDM Post-installation Tasks › Configure the File Retrieval Timeout

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Configure the File Retrieval Timeout

You can configure the maximum period of time that CA DLP will allow for the RDM to fetch a file from the relevant data source. You may need to extend the time if very large files need to be retrieved, or if a data source has limited bandwidth. Locate this registry key:

HKEY_LOCAL_MACHINE\SOFTWARE
\ComputerAssociates\CA DLP
\CurrentVersion\Remote Data Manager

Within this registry key, you need to configure the following registry value:

GlobalFileRetrieveTimeoutMilliseconds

Type: REG_DWORD

Data: Defaults to 300,000 (equivalent to 5 minutes). This specifies the file retrieval timeout in milliseconds. If the RDM does not respond within this period, the file retrieval process is abandoned.