Network Implementation Guide › Applying User Policy to NBA Events › Which User Policy Is Applied to NBA Events? › Applying Policy to IM Conversations
Applying Policy to IM Conversations
CA DLP policy engines apply Outgoing E-mail or Data In Motion triggers to IM conversations received from the NBA. Briefly, Outgoing Email triggers are always applied unless the IM conversation was conducted using a Web-based IM application (such as www.ebuddy.com). Because such Web-based IM applications use the HTTPPOST file protocol, policy engines apply Data In Motion triggers to these IM conversations. If the NBA applies:
- Outgoing email triggers, the mechanism for determining which policy to apply is the same as for e‑mails captured by the NBA. That is, the policy engine first tries to map a participant’s email address (or pseudo address) to a CA DLP user account. If the address is not recognized, the Unknown Internal Sender and External Sender machine policy settings on the policy engine determine which user policy is applied.
- Data In Motion triggers, the mechanism for determining which policy to apply is the same as for files captured by the NBA—see the previous section.
More information:
IM Participants
Machine Policy Changes
