Deployment Guide › Introduction › CA Technical Support

CA Technical Support

To contact Technical Support, go to:

http://ca.com/support

If you do contact Technical Support, they may ask you to supply the following log files:

• The infrastructure log file, wgninfra.out.
• Any relevant system log files. These take the format: stderr_200201200945.log.

These are all located in CA's \data\log subfolder of the Windows All Users profile; see Where are log files saved?