4

X'00000001'

Code page problem or a length limit has been exceeded. This must be corrected with program maintenance.

4

X'00000002'

The URL is in error. Often this is a problem in the name structure. Verify the URL being used for proper spelling and structure.

4

X'00000003'

Out of memory or other resource. Increase REGION size. Also, check the processing log for the CAISDI/soap address space for other problems.

4

X'00000004'

An error occurred while accessing or parsing an XML template in the CAISDI/soap client address space. Verify the XML templates in the template library used by the CAISDI/soap have not been corrupted.

4

X'00000005'

A network error was encountered between the CAISDI/soap client address space and the CA Service Desk server. There is a connection, but the MVS SOAP client address space cannot send. This may be a transient problem in CAICCI, so try again.

4

X'00000006'

Timeout or other unexpected “receive” error. Verify the URL specifies the target CA Service Desk server. Also, this may be a transient network problem, so try again.

4

X'00000007'

Connection error. The most frequent causes are incorrect IP addresses and the CA Service Desk or the Tomcat service is not running on the targeted server. Make sure the CA Service Desk server is up. Make sure the Tomcat Web Service is started. Verify the network connections between the SOAP address space and the CA Service Desk .

4

X'00000008'

XML parsing error encountered by the MVS SOAP client address space. The response packet was corrupted or is in an unrecognizable format. Ensure the most current versions of the CAISDI/soap and CA Service Desk are installed.

4

X'00000009'

The XML data exceeds the maximum amount that can be returned through CAICCI.

4

X'0000000A'

The connection was refused by the target CA Service Desk server. The Web Services component may not be up on the targeted CA Service Desk server. Verify the Tomcat Web Services engine is started on the target CA Service Desk server. If the service is active, try stopping and restarting the Tomcat service.

4

X'nnnn0006'

The Web Services component on the CA Service Desk server returned HTTP headers indicating a problem. The HTTP return code is the “nnnn” portion of the code. This may be a transient network problem, so try again.

4

X'0000000B'

An environmental error occurred such as an error converting between codepages. A specific error message is written to the log.

4

X'0000000C'

The version of the parameter list is not supported.

4

X'0000000D'

A field that is designated as a string is not null terminated.

4

X0000000E'

A field that is designated as a string has invalid input length.

8

X'40xxyyzz'

A CAICCI error has occurred. The code is broken down as follows:

xx - The CAICCI return code received

yy - The CAICCI error code from the CAICCI feedback area

zz - The CAICCI DRC code

For more information, see CAICCI Return Codes in the chapter “Codes.”

8

X'80000001'

The parameter list is in error. This must be corrected with program maintenance.

8

X'80000002'

The version of CAISDI/soap parameter list is not compatible with the version of the CAISDI/soap API in your system.

8

X'80000003'

Missing or mismatched parameters. This must be corrected with program maintenance.

8

X'80000004'

No memory available.

8

X'80000005'

Unknown SOAP Client error.

8

X'80000006'

The serv string is either null or too long.

8

X'80000007'

The URL string is either null or too long.

8

X'80000008'

The CODEPAGE string is either null or too long.

8

X'80000009'

The VARLIST string is either null or too long.

8

X'8000000A'

The XMLIN string is either null or too long.