CA-L-Serv Configuration Tasks › Verify the Communications Server Installation › Troubleshoot: Communications Server IVP is Not Running Successfully

Troubleshoot: Communications Server IVP is Not Running Successfully

Symptom:

There are multiple reasons why the Communications Server IVP might not run successfully. Identifying these problems at an early stage is precisely the purpose of the IVP.

Solution:

Do the following:

• Review the output of jobs HJ35IVC1 and HJ35IVC2.
• Review the message logs of CA‑L‑Serv on both systems and look for messages with corresponding timestamps.
• Verify that the file server and the communications server are active on both systems. The DISPLAY ACTIVE command lists the currently active servers.
• Verify that the subsystem name specified on the SSN$xxxx DD DUMMY statement in both IVP jobs matches the subsystem name specified in the CA‑L‑Serv procedure (LSVPROC).
• If you are using VTAM communication, issue 'DISPLAY NET,ID=' commands to verify the state of your APPL and CDRSC definitions.
• If you are using XCF, issue 'D XCF,G' commands to verify the status of the XCF group created by the communications server. The group initialized by CA‑L‑Serv at start‑up is LSRVxxxx where xxxx is the subsystem name specified in the CA‑L‑Serv procedure (LSVPROC).

If you are still experiencing problems after checking the above, retain the relevant diagnostic information and contact CA Support.