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An agent is an application that supports enterprise management. An agent typically resides on a managed computer and provides information to a management application with a simplified and standardized view of monitored data.
Agents let you achieve enterprise‑wide, automated, high‑level monitoring and management of critical resources including hardware, software applications, and network devices. Agents provide the service of gathering information about your information technology (IT) infrastructure through remote access monitoring and control of resources.
An important feature of agents is their ability to "instrument" a resource so that specific information about that resource can be gathered and the resource managed. For example, suppose you are interested in just a few specific values in a large database maintained by a manufacturing application. An agent can be written that monitors those values and advises you when the values meet certain criteria.
The sophisticated Agent Technology of CA Common Services for z/OS takes the idea of instrumenting a device to a higher level—it is possible to instrument practically any resource in your entire IT infrastructure. CA has several pre-packaged agents for the various CA platforms.
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