Configuring CA Products for CAISDI › CA Products That Support CA Service Desk Integration › CA NetMaster Network Management Products › Integrating CAISDI with the CA NetMaster Alert Monitor › Requirements › CA Service Desk HTML Rendering

Previous Topic: CAISDI/soap

Next Topic: Instructions
CA Service Desk HTML Rendering

By default CA NetMaster Network Management generates CA Service Desk ticket descriptions in HTML format. Your CA Service Desk server must be configured to render HTML tags in the description field correctly. For more information, see HTML Rendering.