How to Implement CAISDI › Pre-installation Requirements

Pre-installation Requirements

CAISDI requires that the following are installed and properly configured:

• TCP/IP on your z/OS system - For information on installing and configuring TCP/IP, see the documentation for the TCP/IP product you have.
• CA Service Desk on a server that can be accessed through the network from your z/OS system - The CA Service Desk is a CA Unix- or PC-based product that automatically streamlines identifying, tracking, and resolving end-user issues and problems

  For details on installation and configuration of the CA Service Desk, see .Configure Unicenter Service Desk

• CAICCI on your z/OS system - For information on installing and configuring the CAICCI service, see the CA Common Services for z/OS Installation Guide.

  The various CAISDI components use CAICCI to communicate with each other. Using CAICCI allows you to run the CAISDI/soap address space on one system and access that one address space from all other z/OS systems interconnected by CAICCI.

• The CAISDI components configured and installed on your z/OS system. See Configure CAISDI/elmds.
• At least one CA product that uses the CAISDI interface. For details on configuring a particular CA mainframe-based product to work with CAISDI, see Configuring CA Products for CAISDI in this guide.