CAISDI/elmds Backout Procedure › How to Implement Standalone CAISDI/els › Run Standalone CAISDI/els › CAISDI/els Control Statements › Disabling and Reenabling CAISDI/els for One Product

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Disabling and Reenabling CAISDI/els for One Product

When CAISDI/els is first started, the DEFINE control statements create Product Event Tables in shared memory. If you want to disable CAISDI/els for a given product, use the DISABLE command.

Disabling the interface for a given product is similar to removing the product definition: no CA Service Desk tickets will be opened on behalf of that product. However, the current event statistics are preserved in shared memory when you use the DISABLE command.

When you want to reactivate the CAISDI/els interface for a product that has been disabled, use the ENABLE command.