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In the ELSSTART member, following the DEFAULTS control statement, you must include a DEFINE statement for each product that will be using this interface. The specific DEFINE parameter values to use are described in product-specific sections in Configuring CA Products for CAISDI. These DEFINE control parameters and their values may be specified in upper/lower/mixed case. The values are forced to upper case internally. The parameters to be reviewed are:
Identifies the CA product that will be using this interface. This value must be specified exactly as shown. When any given product accesses the CAISDI/els interface, it identifies itself internally with a fixed product code. This value must match the internal code for CAISDI/els to recognize the caller.
Specifies the library where this product's product control member and event members reside. The CAISDI/els event library structure allows several products to share the central event library (CAI.CAIEVENT) or each product may have its own event library. When each CA product is installed, an alternate event library name may be specified. For each product, specify the same event library name that was used when that product was installed.
Identifies the name of the product control member for a given product. This name must be specified exactly as shown. The product control member may optionally be customized for each product. It contains the CA Service Desk pseudo contact and asset names to be used in opening CA Service Desk tickets. The default pseudo contact and asset names are listed under each product in the chapter Configuring CA Products for CAISDI in this guide.
An optional parameter that specifies a generic range of members containing that product's event definitions. If a given product provides a MASK parameter, it must remain exactly as it is specified.
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