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This product uses the CAISDI/els interface. CA 7 Workload Automation installs its event definitions in CAI.CA7.CAIEVENT. Do not copy these members into the CAI.CAIEVENT library. The product control member name is AL2CNTL, so include the following additional control statement in the CAISDI/els ELSSTART control member:
DEFINE PRODUCT=CA-7,EVENTLIB=cai.ca7.caievent,PRODCNTL=al2cntl
The recommended values for the SETUP parameters are:
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Parameter |
Recommended Value |
|---|---|
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PRODUCT |
CA-7 |
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PRODNAME |
CA 7 Workload Automation |
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ASSIGNEE |
System_CA7_User |
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AFFECTED_END_USER |
System_CA7_User |
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REPORTED_BY |
System_CA7_User |
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ASSET |
CA 7 Workload Automation |
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TEMPLATE |
CA-7,MEDIUM-LOW Priority |
Tickets may be created based on events in the CA 7 Workload Automation address space. The interface is activated by adding a SERVICEDESK initialization file statement and a SERVDESK DD control file in the CA 7 Workload Automation address space. Refer to the CA 7 Workload Automation Interfaces Guide for a description of the SERVDESK rules used to determine what events will create tickets and what EVENTLIB members to use.
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