General Pages and Portlets › Issues and Risks › Issue Management Portlet

Issue Management Portlet

The Issue Management portlet displays a list of issues associated to projects you have access to. The portlet has a default filter set to limit the issues to only the issues with a status of “Open” or “Work in Progress”.

The following fields display on the portlet:

Properties icon

Displays an icon that links to the properties page of the project.

Project

Displays the project name. Click a project name link to go to the project dashboard.

Issue

Displays the name for the issue. Click an issue link to go to the issue properties page.

Description

Displays the description of the issue.

Priority

Displays a stoplight indicating the priority of an issue.

Stoplights:

• Green. The issue priority is low.
• Yellow. The issue priority is medium.
• Red. The issue priority is high.

Schedule

Displays a stoplight for the schedule, which is a days late calculation. The schedule stoplight is calculated as today’s date minus the issue target resolution date. A positive number indicates that the issue target resolution date is late according to today’s date. A negative number indicates that it is early according to today’s date. The color of the stoplight indicates if the issue is on schedule or late.

Values:

• Green. The target resolution is on schedule.
• Yellow. The target resolution is one or two days late.
• Red. The target resolution is late by more than two days.
• White. The target resolution date is undefined.

Target Resolution Date

Displays the target resolution date of the issue.

Category

Displays the category assigned to the issue.

Values: Flexibility, Funding, Human Interface, Implementation, Interdependencies, Objectives, Organizational Culture, Resource Availability, Sponsorship, Supportability, or Technical

Owner

Displays the name of the owner of this issue.

Email

Displays an email icon. Click the icon to send an email to the issue owner.

The following fields are available for this portlet and you can add them through the configure option:

See the Personalizing CA Clarity PPM User Guide for more information.

Created By

Displays the name of the resource who created the issue.

Created Date

Displays the date when the issue was created.

Issue ID

Displays the Issue ID, which is the identifier of the issue.

Last Updated

Displays the date when the issue was last updated.

Project ID

Displays the Project ID, which is the identifier of the project.

Resolution

Displays the final resolution details of the issue.

Resolved Date

Displays the date when the issue was resolved.

Status

Displays the status of the issue.

Updated By

Displays the name of the resource who last updated the issue.