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The following are the common concepts and terms used when integrating CA Catalyst connectors with a consuming product, such as CA Spectrum SA:
Connectors collect data from external products, referred to in this guide as domain managers, and transmit the data to consuming products, such as CA Spectrum SA. Each connector retrieves information from its domain manager and transmits the information through the connector framework to the consuming product for visualization and analysis. Connectors can also enact inbound operations on data in the source domain manager, such as object creation. CA Catalyst connectors use a unified connector framework to enable integration with multiple consuming products.
The Unified Service Model (USM) is a schema of common object types and properties to which data from all connectors is converted. The USM schema enables analysis of data from all domain managers in a common interface with identical data formatting.
Configuration items (CIs) represent IT elements managed by a domain manager. Each CI belongs to a type (defined in the USM schema) such as ComputerSystem, Database, Process, and Relationship. Services contain CIs, and you define relationships between CIs in services.
Connectors transform managed objects from domain managers to adhere to the USM schema and import the objects to the consuming products as CIs.
Services represent discrete business functions that can contain configuration items managed by multiple domain managers.
Example: The payroll service contains an Active Directory database managed by Microsoft SCOM, a user store managed by a security product, batch jobs managed by a mainframe product, a router managed by a network product, and applications managed by an application management product.
You can do the following with consuming products such as CA Spectrum SA:
Alerts are the mechanism for reporting fault conditions and service degradation. Infrastructure alerts are fault conditions originally reported by one of the domain managers (such as a CA NSM event or CA Spectrum alarm). An alert is associated with a corresponding CI, and associated alert severities determine CI condition and, ultimately, service impact. Service alerts are conditions generated by CA Spectrum SA based on analysis of a modeled service. Service alerts result when the condition of one or more CIs combines to impact the overall quality or risk level associated with the service.
Outbound from connector operations are operations that a connector invokes to import data from domain managers into consuming products, such as CA Spectrum SA. All connectors support outbound from connector operations.
Inbound to connector operations invoke changes in the domain manager data store as a result of changes to the imported data in the consuming product.
Example: CI reconciliation in CA Catalyst can change the values of CI properties. Connectors that support inbound operations can then enact that change in the source domain manager so that its data matches the reconciled data. If the connector deletes a CI in a domain manager that CA Catalyst defines as a source of truth, connectors that support inbound operations can delete the CI in other domain managers with a record of that CI.
CA Clarity PPM's SQL-based read-only query language. The connector uses NSQL to retrieve certain information from CA Clarity PPM.
XOG is a web service-based interface for reading and writing data in and out of CA Clarity PPM.
See the CA Spectrum SA Administration Guide for more CA Spectrum SA concepts.
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