Additional Portlets › Process Bottlenecks Portlet

Process Bottlenecks Portlet

The Process Bottlenecks portlet displays initiated processes and indicates how long an assigned resource took to respond to each process milestone step. Use this portlet to analyze if an action is taking longer than the required time and to reevaluate internal processes.

To view this portlet, select a process type from the filter at the top of the portlet. Verify the following:

• The process type has at least one step designated as a milestone.
• Before you activate a process, navigate to each process step considered a milestone and verify the milestone field.

See the Administration Guide for more information.

The following fields appear on this portlet:

Process

Displays the name of the process.

Instance

Displays the process instance name.

Flow Diagram

Displays the flow diagram icon. Click this icon to display the process flow diagram.

Initiated by

Displays the name of the person that initiated the process.

Duration Status

Displays a stoplight indicating the process step status, for each process milestone step.

Stoplights:

• Green. The process step duration is less than three days.
• Yellow. The process step duration is greater than or equal to three days and less than five days.
• Red. The process step duration is five or more days.

Duration and Reviewers

Displays the duration and the reviewer names, for each process milestone step.