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You can view a list of incidents to which you have rights to view on the Incident List page. Open the Incident List page to view incidents that are assigned to you, reported by you, or reported by others.
Displays the Incident List page with a list of incidents to which requestors or IT workers are assigned. If you are assigned an incident, the list also displays any incidents you report. Assigned to Me appears. Or, if you have the Incidents - Manage Category Incidents access right for at least one incident category.
You can specify how you are notified of new incidents or of incidents assigned to you. These account settings are handled on the Account Settings: Notifications page.
See the CA Clarity Basics User Guide for more information.
Displays a list of incidents you report to requestors and IT managers, and any assigned to you.
Displays a list of incidents assigned to you, or reported by other resources. The list includes incidents mapped to incident categories to which you have access rights, either directly or by your association to a group.
The page appears if you have either the Incidents - Create/Edit - All access right, or the Incidents - Manage Category Incidents access right.
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