Upgrade from a Version Earlier than v12.1

BusinessObject report instances created in a version earlier than v12.1 can be viewed only as a PDF file after the upgrade.

Upgrade Actions:

Preupgrade:

Upgrade to CABI 3.2. Refer to the v12.1 CABI 3.2 upgrade instructions in the Clarity 12.1 Change Impact and Upgrade Guide and the Installation Guide.
If you modified any out-of-the-box reports, move the modified reports to a custom report folder on the BusinessObjects server before installing the v13 reports.

Upgrade:

Run the Import Wizard to import the two BIAR files specific to your database type (Oracle or MSSQL). The out-of-the-box 12.0.6 reports are overwritten during the upgrade. If you previously purchased the GSE Universes from CA Services, these universes are not overwritten by the v13 out-of-the-box universes.

Post-Upgrade:

Update any user and security configurations required to support CABI 3.2 and trusted authentication integration with CA Clarity PPM. See the Installation Guide for details.
Reset the BusinessObjects InfoView passwords for all preupgrade users who need to log in to InfoView and run reports.
Use BusinessObjects Central Administration to reset passwords for multiple users
Manually restart scheduled reports. Scheduled reports configured before the upgrade to 13.0 will not automatically run after the upgrade.
If LDAP is not configured, synchronize the user lists in BusinessObjects and CA Clarity PPM by running the Create Business Objects Users job. If the job is not run, a CA Clarity PPM user cannot run or open a report unless a BusinessObjects account is created explicitly for the user.
The job creates a user in BusinessObjects for every user in CA Clarity PPM. The user created in BusinessObjects is given an encrypted password. If users want to log in to the BusinessObjects server using the assigned password, the user ID and password must be reset under BusinessObjects Administration.