Incidents › Manage Automated Incident Processes

Manage Automated Incident Processes

You can create, track progress, and delete automated incident processes. Verify that the related processes are active and valid.

Note: Verify that you have the appropriate access rights to access this menu.

Follow these steps:

1. Open Home, and from Demand Management, click Incidents.

   The list page appears.

2. Click the incident short description.

   The properties page appears.

3. Click Processes.

   The processes page appears.

4. From the Processes menu, click the following submenus to view processes in various states:
   • Available. Lists any processes that are already created for the incident.
   • Initiated. List processes already started.

See the Administration Guide for more information.