Create Issues

You can view a list of the issues you have created or that have been assigned to you using the Project: Risks/Issues/Changes: Issues page. Use this page to create new issues.

To create an issue

  1. Open the project.

    The Project: Properties: Main - General page appears.

  2. Select the Risks/Issues/Changes tab.

    The Project: Risks/Issues/Changes: Risks page appears.

  3. Click the Issues subtab.

    The Project: Risks/Issues/Changes: Issues page appears.

  4. Click New.

    The Create Issue page appears.

  5. Complete the following fields in the General section of the page:
    Issue Name

    Defines the short name for the issue (up to 64 characters).

    Issue ID

    Defines the unique identifier assigned to the issue for tracking. Once the issue is saved, you cannot change the Issue ID.

    Description

    Defines a short description of the issue.

    Category

    Select the category to which this issue is assigned.

    Values: Flexibility, Funding, Human Interface, Implementation, Interdependencies, Objectives, Organizational Culture, Resource Availability, Sponsorship, Success Risk, Supportability, or Technical.

    Owner

    Select an owner to manage the issue. This resource is responsible for ensuring that the risk is managed and tracked appropriately through its lifecycle. If an issue or change request is created from this risk, for example, the owner information is carried over to the issue or change request.

    Status

    Select the status of this issue.

    Values: Open, Work in Progress, Closed, or Resolved.

    Creator

    Displays the name of the resource who created this issue.

    Date Created

    Displays the date this issue was created.

    Updated By

    Displays the name of the resource who last updated this issue.

    Date Last Updated

    Displays the date this issue was last updated.

  6. Complete the following fields in the Details section of the page:
    Target Resolution Date

    Select the date this issue is targeted to be resolved. This date should be earlier than the impact date.

    Priority

    Defines the priority level of this issue.

    Values: Low, Medium, and High

  7. Click Submit.