Managing Your Business, Service, and IT Units › How to Fully Utilize the BRM Accelerator

How to Fully Utilize the BRM Accelerator

To benefit fully from BRM Accelerator dashboards and portlets, your organizational structure must include the following:

• Multiple customer and provider departments with department managers
• Business relationship managers who work with customer departments and IT
• Services owned by provider departments
• Customer departments that subscribe to services
• Key metrics tracked on the customer departments
• Assets, applications, and projects assigned to your services.