Unlock Bills

Advance and demand billings become locked when you access them for review. Locking ensures that other users cannot access billings when you are reviewing, making billing decisions, or preparing bills for invoices. Data integrity to sensitive billing information is better controlled. A locked billing is inactive and cannot be accessed it until is unlocked by the person who locked it.

To unlock bills

  1. Select Demand Billing from the External Billing menu.

    The Demand Billing page appears.

  2. Select "Locked" from the Locked Status list box and click Filter.

    The list shows only locked bills.

  3. Select each locked bill you want to unlock.
  4. Click Unlock.