Chargebacks › Department Recovered Costs

Department Recovered Costs

A recovery statement tells departments how much of their incurred costs can be recovered from the departments who benefited from services provided. A recovery statement is similar to a company's income statement—only for departments.

Incurred costs are charged to the departments that receive services. Department managers can view their charges from an invoice.

Only departments that provide services can view department recovery statements. The following must be set up:

• Services must exist and be associated with the department.

  Note: See the IT Service Management User Guide for more information.

• At least one department must subscribe to at least one service offered by the provider department.

  Note: See the Common Features and Personal Options User Guide for more information.

• Debit rules must exist for services. Contact the service manager to create debit rules for the service.
• Credit rules must exist.

  Note: Contact your finance manager or see the Administration Guide for more information.

• Users must be granted rights to view recovery statements.

  Note: See the Common Features and Personal Options User Guide for more information.

Recovery statement are generated along with invoices during scheduled runs of the Generate Invoice job.

More information:

Department Invoices

Investment Chargebacks