Incidents › View Audit Fields for Incidents

View Audit Fields for Incidents

You can view all the previous and new values of fields changed, the resource who changed them, and the date the change was made. These fields display on the bottom half of the Incident Audit Trail page.

In order for an audit trail to be recorded, specific field property attributes must be set up for auditing.

Note: Contact your CA Clarity PPM administrator or see the Administration Guide for more information.

To view the audit fields for incidents

1. Select Incidents from the Demand Management menu.

   The Incident List page appears.

2. Click the incident's short description.

   The Incident: Properties page appears.

3. Click the Audit tab.

   The Incident Audit Trail page appears.