Processes › Flow Diagram Characteristics › View the Process Flow Diagram

View the Process Flow Diagram

When a process is active, the following colors denote the status of each step:

• Green. The step is complete.
• Yellow. The step is being processed.
• Red. There is a problem with the step.
• Blue. The step is ready to start and is waiting for a preceding action to complete.
• White. The step has not yet started.

To view the diagram for a process instance

1. Select Processes from the Data Administration menu.

   The Available Processes page appears.

2. Click Initiated.

   The Initiated Processes page appears.

3. Click the Process Flow Diagram icon next to the desired process.

   The Initiated Process Flow Diagram page appears. When a process starts, colors indicate the step status.

When you drill down from a run-time process flow diagram, it takes you to the run-time instance of the process.

If the process flow diagram settings is set up to display actions, a drill-down on the action takes you to the action page.

Configure Process Flow Diagram Settings

When you configure the settings of the process flow diagram, the new settings apply to all processes available to you in CA Clarity PPM and not just to one particular process instance.

To configure the settings of the process flow diagram

1. Select Processes from the Data Administration menu.

   The Available Processes page appears.

2. Click the process name for which you want to view the process flow diagram.

   The Process Definition: Properties page appears.

3. On the content menu, select Process Flow Diagram.

   The Process Definition: Process Flow Diagram page appears.

4. Click the [Settings] link on the top-right of the page.

   The Process Flow Diagram Settings page appears.

5. Change the settings on this page as desired by referring to the following:

   Flow Diagram Type

   Indicates the diagram type

   Values:

   • Simple. View a high-level flow.
   • Expanded. View a more detailed flow.

   Orientation

   Specifies the orientation for displaying your flow diagram.

   Connector Style

   Specifies the style to use for connecting your flow diagram elements.

   Layout Style

   Specifies the style or format for laying out the flow diagram on the page.

   Connect Loops to Front of Step

   Indicates if you want to connect loops to the front of a step. If you select this option, loops are added to the front of steps in the flow diagram. Also, the arrows point in only one direction.

   Show Groups

   Indicates if the step categorization is displayed in the flow diagram.

   Show Actions

   Indicates if step actions are displayed in the flow diagram.

   Show Subprocess

   Indicates if subprocesses are displayed in the flow diagram.

   Minimum Vertical Distance

   Specifies the minimum vertical distance between stacked steps in number of pixels.

   Minimum Horizontal Distance

   Specifies the minimum horizontal distance between steps in number of pixels.

   Minimum Connector Distance

   Specifies how long the connectors should be at a minimum (in number of pixels).

   Minimum Step Width

   Specifies the minimum width of the box that contains a step (in number of pixels).

   Minimum Step Height

   Specifies the minimum height of the box that contains a step (in number of pixels).

   Padding Around Text

   Specifies how much padding should be used around the text in the diagram elements.

   Split/Join Node Width

   Specifies how wide the split or join nodes to be.

   Split/Join Node Height

   Specifies how high the split or join nodes to be.

6. Click Submit to apply your changes and view the changes to your process flow diagram. At any point, you can click Restore Defaults to overwrite your changes and restore the default settings for your process flow diagram.

Support for East-Asian Languages in FireFox Browser

If you are using FireFox browser, the following applies to East-Asian (traditional/simplified Chinese, Japanese, and Korean) languages:

On the System Options page, if Graph Format is set to JPG, East-Asian languages are not displayed properly in process flow diagrams.

On the System Options page, if Graph Format is set to SVG or SVGZ, East-Asian languages are not displayed properly in the Native SVG Viewer of FireFox browser. CA Clarity PPM uses Native SVG Viewer of FireFox browser by default.

To properly display in East-Asian languages

1. Disable the Native SVG Viewer of FireFox browser as follows:
   1. Go to the Address field of the FireFox browser and enter "about:config."
   2. In the Filter field, enter "svg" and press Enter. If the FireFox browser is of the latest version, property "svg.enabled" is displayed with value set to "true."
   3. Double-click the property "svg.enabled" to change the value of the property to "false."

   See FireFox help for more information.

2. Download Adobe SVG Viewer as follows:
   1. Log on to CA Clarity PPM.
   2. Click Account Settings from the Personal menu, .

      The Account Settings: Personal Information page appears.

   3. Click Software Downloads.
   4. Download Adobe SVG Viewer for the required language (for example, for simplified Chinese, download Adobe SVG View for Chinese language).
3. Restart the FireFox browser.

   See FireFox help for more information.