Processes › Process-Level Escalation Defaults › View Process Escalations

View Process Escalations

You can view information on the escalation jobs and a list of escalations currently active in the system. To view this page select Processes from the Data Administration menu and click the Escalations tab.

View Escalation Job Status

You can view the job status of process escalations on the Escalation Object List page. In the Escalation Job Status section, view the following information for all active escalation jobs:

• The escalation job name
• The escalation job actual start date and time
• The escalation job end date and time (only if the job has ended)
• The date on which the escalation job was scheduled.
• The current status of the escalation job (for example "pending" or "completed").

Filter on Escalation Objects

Use the Escalation Object Filter on the Escalation Object List page to filter on escalation jobs by object name and ID. You can use both parent and linked objects.

Note: See the Common Features and Personal Options User Guide for more information.