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Overview of Security

CA Business Service Insight uses WCF (Windows Communication Foundation) with message security. (More information about WCF can be found at http://msdn.microsoft.com/en­us/netframework/aa663324.aspx.)

The username, organization, and password are sent to authorize every requested operation. These three items are encrypted using an X.509 certificate. (More information about X.509 certificates can be found at http://en.wikipedia.org/wiki/X.509.)

How to build the user name is described in Validating Installation of the Certificate.