Installing Your Product Using CA MSM › Maintaining Products › Back Out Maintenance

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Back Out Maintenance

You can back out applied (but not accepted) maintenance packages through the SMP/E Environments tab. The process starts a wizard that guides you through the backout.

Note: While you are working with a particular CSI, the CSI is locked and other CA MSM users cannot perform any action against it. The lock is released when the task is finished, you log out from CA MSM, or your CA MSM session has been inactive for more than 10 minutes.

Follow these steps:

  1. Click the SMP/E Environments tab, and select the SMP/E environment from which you want to back out maintenance on the tree on the left side.

    Products installed in the environment are listed.

  2. Select the product component from which you want to back out maintenance.

    The features in the component are listed.

    Note: If you want to back out maintenance from all the products in the environment, you can click the Maintenance tab to list all the maintenance packages for the environment.

  3. Select the function from which you want to back out maintenance.

    The maintenance packages for the feature are listed.

    Note: You can use the Show drop-down list to show only applied packages.

  4. Select the packages you want to back out, and click the Restore link.

    The Introduction tab of the wizard appears.

    Note: If you select a CSI that is being used in CA MSM by another user, a notification message appears. You are prevented from performing any actions on the CSI. You can either wait until the notification message disappears and the CSI becomes available, or click Cancel to select another CSI.

  5. Review the information about the backout, and click Next.

    The packages to back out are listed.

  6. Review and adjust the list selections as required, and click Next.

    Note: Click Select Zones to review and adjust a list of zones from where the maintenance will be restored, and click OK to confirm the selection and return to the wizard.

    The Prerequisite tab of the wizard appears.

  7. Review the prerequisites if they exist, and click Next. CA MSM restores these prerequisites as part of the maintenance backout process.

    A summary of the task appears.

  8. Review the summary, and click Restore.

    A dialog opens that shows the progress of the task. When the task completes, you can click Show Results on the Progress tab to close this dialog and open the task output browser to view the action details. Click Close to close the task output browser.

Note: While a task is in progress, you can perform other work. You can click Hide to exit the dialog and view the task status later on the Tasks tab.