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3.0 System Requirements
3.1 Hardware Requirements
3.2 Pre-Installation Requirements
3.3 Third-Party Software Compatibility
3.3.1 Databases
3.3.2 Web Application Server for Development
3.3.3 Web Application Servers for WAR File Deployment
3.3.4 Browser Support
3.4 CA Rule Engine: JSR-94 Implementation
4.0 Installation Considerations
4.1 SQL Server RMDB Support Instructions
4.2 Requirements for Installing CA Aion Rule Manager
4.3 JBoss Considerations
5.0 General Considerations
5.1 Restrictions on Data Columns Selected for Creating Rules from Existing Data
5.2 Using Machine Name
5.3 EEM URL Considerations
6.0 Known Issues
6.1 Silent Installer
6.2 EEM certificate
6.3 Feature selection in installer
6.4 Directories with Special Characters
6.5 64-bit OS
6.5.1 Rule Manager License Problem
6.5.2 Rule from Data Functionality
6.6 Look-up Rule from Data
6.7 Add Iteration Variable
6.8 Portlet state restoration fails intermittently
6.9 Move or Delete Duplicate Vocabulary
Welcome to CA Aion Rule Manager r11. This document contains installation considerations, operating system support, and known issues for CA Aion Rule Manager. For documentation updates, contact Customer Support at http://ca.com/support.
Use the SupportConnect link to access the latest documentation.
The following operating systems are supported for CA Aion Rule Manager r11:
Note: The CA Embedded Entitlements Manager (EEM) component does not work on Windows Vista or Windows 2008.
This section describes the basic system requirements for CA Aion Rule Manager r11.
The following estimates assume that JBOSS, the Microsoft SQL server database, EEM and Rule manager are all installed on the same machine.
An additional 1GB of disk space may be used after the installation by documentation and demo content.
The following are the pre-installation requirements:
The following section lists the third-party software that is compatible with CA Aion Rule Manager r11.
The following databases are supported for extracting rules from data in the Rule Manager:
CA Aion Rule Manager supports JBoss 4.0.3SP1.
CA Aion Rule Manager supports the following web application servers for WAR file deployment:
CA Aion Rule Manager supports the following browsers for client access:
The CA Rule Engine requires that JDK 1.5 or higher is installed. Additionally, Log4j is recommended.
Note: For information about the required environment configurations for the JSR-94 Wrapper, see the Rule Engine: JSR-94 Implementation Guide.
Installation and upgrade procedures for this release of CA Aion Rule Manager are documented in the Product Guide.
Be sure to back up your existing user files and Aion applications prior to uninstalling the CA Aion Rule Manager.
All CA Aion Rule Manager components use a SQL Server Database known as the Rule Manager Database (RMDB) for their repository.
CA Aion Rule Manager supports the use of SQL Server to host the RMDB. If you select SQL Server support during installation, you are prompted for specific information such as the SQL Server TCP/IP port number. The RMDB is installed within your specified SQL Server and CA Aion Rule Manager services are configured to access it.
If you wish to install CA Aion Rule Manager and use SQL Server to host the RMDB, note the following before installation:
The installation automatically adds the account name you provided during installation to the following groups:
If you wish to install CA Aion Rule Manager and use SQL Server 2008 or 2008 R2 to host the RMDB, note the following after installation:
Note: The default server configuration is JBOSS_HOME\server\default.
To install CA Aion Rule Manager on Microsoft Windows, you must log onto Microsoft Windows as a user with administrator privileges.
Universal Naming Convention is not supported with CA Aion Rule Manager; all installation routines must be performed from a physical drive or a mapped drive.
The CA Aion Rule Manager r11 installs successfully only on the JBoss 4.0.3 SP1 Application server with the specified version.
Avoid installing any other application involving server configuration changes in the same node on which the CA Aion Rule Manager r11 is installed.
If you have chosen to use JBoss application server(same node) on which the CA Aion rule Manager r11 has been uninstalled earlier, ensure that the CA Aion Rule Manager's portal security and login configurations are deleted from the login-config.xml in the installed jboss node's conf directory.
When creating rules from existing data, the data columns selected must not contain freeform(continious) text, however text data can be used if it is categorical (for example, Red, Blue, and Green).
Integer data is considered either continuous or categorical, depending on the number of unique values found. A property in the cpaa.properties file sets this number; by default it is set to five (5).
If there are more than five distinct numerical values in a column, the data is treated as continuous.
If there are five or fewer distinct numerical values in a data column, the data is treated as categorical.
A data column selected for output (THEN results) must not contain categories that change. This restriction is imposed by the web-based interface.
The input business terms to be selected for creating the rules from existing data can be either of string or numeric data type, and the output term to be selected for creating the rules from existing data can be of string data type only.
We recommend that CA Aion Rule Manager always be referenced in the web browser using the machine name rather than localhost, to ensure interoperability of all components.
If you connect to EEM, either directly or via the Portal Admin, and you specify the URL using a domain name, there may be connection issues unless the browser is configured to always allow cookies at the specified URL.
To configure Internet Explorer to always allow cookies
To configure Firefox to always allow cookies
Known issues, workarounds, and solutions for this release of CA Aion Rule Manager can be found at http://ca.com/support. Use the SupportConnect link to access the latest product information.
Sometimes, the installer starts in GUI mode when the Rule Manager installer is run in silent mode. If it happens, exit the installer and re-run it in silent mode.
In installer, While configuring existing EEM server, applications which are already registered can be specified. However, respective certificate needs to be specified, if user does not choose to create new certificate.
Installer doesn't validate selected certificate against specified Application Instance, if other application instances have certificates having same password.
To avoid this conflict, users can specify Application Instance to be within certificate file name. This will help to identify application instance and associated certificate.
Example
App1 is registered with certificate Cert1. Cert1 has password abc.
App2 is registered with certificate Cert2. Cert2 also has password abc.
While installing, if App1 is specified as application instance, only Cert1 certificate can be used or new certificate can be created. Cert2 cannot be used. If Cert2 is specified, installer will not validate this. In this case, Rule Manager will not function properly.
If CA Aion Rule Manager is being re-installed, that is, if CA Aion Rule Manager feature is already installed on computer where installation is being carried out, CA Aion Rule Manager feature cannot be selected for installation unless existing CA Aion Rule Manager installation is uninstalled using Add or Remove Programs.However, user can continue to configure CA Aion Rule Manager and/or EEM.
Installer displays this message to user. But if user navigates back to Choose Install Set screen, sometimes, CA Aion Rule Manager feature remains selected. If user has selected only CA Aion Rule Manager feature, message will be shown and user will be taken to Pre-Installation Summary page. Here, if Install is clicked, installer will say Installation successful. But actually nothing will be installed on target computer.
Problem:
The CA Aion Rule Manager will not work if it is installed into a directory that contains special characters in its name.
Circumvention:
When Aion Rule Manager is installed in a directory that contains special characters like Program Files (x86), a virtual drive should be created for the Rule Manager installation path before running the installer.
For Example assume that Aion Rule Manager has to be installed in "C:\Program Files (x86)\CA\AionRM". Define a virtual drive for that RM installation path using command prompt before running installer as follows:
subst X: "C:\Program Files (x86)\CA\AionRM"
While running the installer, select the virtual drive instead of actual path. The virtual drive must be re-created whenever the computer is re-booted.
While logging into Rule Manager, the jboss server log file will contain error messages about failing to load 32-bit dll on 64-bit platform
You cannot use the Look-up Rule from data functionally as Look-up Rule from data will not work.
You cannot use the Look-up Rule from data functionally using data from DB2 as Look-up Rule from data will not work.
In the Add Content page, on uploading a file which is more than 2GB in size, the page breaks.
Problem:
In some cases, while navigating through CA Aion Rule Manager, if the user minimizes the portlet and then try to restore it, the portlet displays the following error:
Error: The ID supplied is not for a folder.
Circumvention:
Click on Home Link located at top-right corner of browser to restore to default view.
Problem:
If terms within a vocabulary are used by rules, and that vocabulary is duplicated, then the terms of the duplicated vocabulary or the duplicated vocabulary itself cannot be deleted and the location of the duplicate vocabulary cannot be changed.
Circumvention:
For moving the duplicated vocabulary, instead of duplicating the vocabulary, the entire project can be duplicated. After deleting the dependent rules, the vocabulary can be moved to any other project.
The documentation set can be found at http://ca.com/support. Use the SupportConnect link to access the latest product information. The file names for the guides are:
| Guide Name | Location | File Name |
|---|---|---|
| Product Guide | doc | CA_Rule_Manager_Product_ENU.pdf |
| Administration Guide | doc | CA_Rule_Manager_Admin_ENU.pdf |
| Rule Engine: JSR-94 Implementation Guide | JSR94\doc | CA_Rule_Manager_JSR_94_Implement_ENU.pdf |
| Release Notes | doc | CA_Rule_Manager_Release_ENU.pdf |
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