When you create a custom status for a user story or issue object, specify whether the status means the object state is open or closed. The accuracy of burn-down and velocity charts relies on the status of the object.
For example, if you create a status called Done, specify the status means "Closed" so that the chart can burn down the completed hours of work for the object.
Follow these steps:
The Status Mapping page opens with a list of custom status attributes.
Important! If you have user stories and issues in a current sprint, click Recalculate Chart to refresh the sprint information and repopulate the burn-down and velocity charts.
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