Enterprise Administration Guide › Using Privileged Accounts › Break Glass

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Break Glass

Use the Break Glass task to gain immediate access to an endpoint that you do not have privileged access to.

Note: If you do not require immediate access to the endpoint, you can request access to the privileged account and wait for the request to be approved.

To break glass

  1. Click Home, My Accounts, My Privileged Accounts.

    The My Accounts page appears, displaying the accounts available for you to check out.

  2. In the Select Accounts field, select Advanced.

    The advanced search options appear.

  3. Select to include break glass accounts, and select Search.

    A refined list of privileged accounts that match the filter criteria appears.

  4. Select the privileged account to check out from the Actions menu.
  5. Fill in the justification and click Check Out.

    CA Access Control Enterprise Management submits the task and, if successful, displays the account password in the confirmation message.

Note: After you check out the password, the following options are also displayed in the Actions menu: Checkout, Login Application, and Show Password.