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PUPM Known Issues

This section describes known issues for PUPM.

Failure to Create Endpoint When Using CA Directory and Oracle

Valid on CA Directory, Oracle

CA Access Control Enterprise Management fails to create an endpoint when using CA Directory user directory and Oracle RDBMS.

To workaround this issue, execute the following sql command:

ALTER TABLE takesession12 MODIFY(org_dn NULL)
Telnet Automatic Login Not Supported on Solaris After Upgarde

Valid on Solaris

Currently, Telnet automatic login is not supported on Solaris after you upgarde to CA Access Control r12.6.

Custom Participant Resolvers Removed After Upgrade

Custom participant resolvers that you configured are removed after you upgraded to CA Access Control r12.6.

We recommend that you make a note of the custom participant resolvers before you upgrade to CA Access Control r12.6 and recreate them once you completed the upgrade.

Discover Service Accounts Wizard Displays Services and Tasks

The Discover Service Accounts Wizard displays both services and tasks when executed. To help you identify services from the list, the services are marked with an icon.

Service Accounts Wizard Ignores Host Names Longer Than 15 Characters

Valid on Windows

The service accounts wizard ignores scheduled tasks on hosts with more than 15 characters in their host names.

Changes to Windows Services and Scheduled Tasks Are Not Discovered

Valid on Windows Server 2003

Symptom:

When you change a Windows Service or Windows Scheduled Task, the changes cannot be discovered.

Solution:

This is a known Microsoft issue. After you change the service or task on the endpoint, delete the existing password consumer. Use the Service Account Discovery Wizard to create a password consumer.

Approval of Service Account Password Request Fails

After you submit a request for a service account password, the request is not sent to the request approver and you cannot check out the service account password.

No Audit Record for Password Retrieval by JDBC Password Consumer

The Enterprise Management Server does not write an audit record when a JDBC password consumer gets a password from CA Access Control Enterprise Management.

Error Message When You Use Automatic Login to Log in to Oracle Enterprise Manager

Valid on Oracle

An error message appears when you use the automatic login option to log into the Oracle Enterprise Manager after you checked out an administrator account password. The error message appears if you terminated the last session by closing the browser window without logging off.

Remote Desktop Connection Fails When Endpoint Prompts for Password

Valid on Windows

The Windows Remote Desktop automatic login script fails to log into the endpoint if the endpoint Terminal Services settings are configured to always prompt for password on login.

PUPM Accepts Ticket Numbers for Closed CA Service Desk Manager Tickets

Valid for integration with CA Service Desk Manager

If you specify the number for a closed CA Service Desk Manager issue or request ticket (ticket type=iss or cr) when you request access to a privileged account, CA Access Control Enterprise Management forwards the request to the approver.

Cannot Specify CA Service Desk Manager Change Order Ticket Number

Valid for integration with CA Service Desk Manager

If you specify the number for a CA Service Desk Manager change order ticket (ticket type=ch) when you request access to a privileged account, CA Access Control Enterprise Management does not forward the request to the approver.