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Define the Connection to ObserveIT

In order to complete the integration with ObserveIT Enterprise, you configure the connection settings to the ObserveIT Enterprise application server in CA Access Control Enterprise Management.

To define the connection to ObserveIT

  1. In CA Access Control Enterprise Management, select System, Connection Management, Session Recording, Create Connection.

    The Create Connection screen appears.

  2. Enter the following details:
    Connection description

    Defines a free text description of the connection

    Playback URL

    Define the ObserveIT Enterprise application server URL

    Example:http://observeit_host:4884/observeit/

    User ID

    Define the service account user name

    Password

    Define the service account password

    Advanced

    Specifies the following advanced connection settings:

    Viewer Page

    Specifies whether to display a message indicating that the session is recorded at the top of the screen

    Viewer Parameters

    Specifies the ObserveIt viewer windows width and height

    ActiveX URL

    Specifies the full pathname to the location where the ObserveIT Enterprise ActiveX file is located. By default, you specify the URL to the ObserveIT Application server.

    Example: http://observeit_host:4884/ObserveIT/AgentInstall/Agent.cab#version=1,0,0,0

    Server URL

    Specifies the full pathname of the location where the ObserveIT Enterprise application server stores the recorded sessions. By default, you specify the URL to the ObserveIT Application server.

    Example: http://observeit_host:4884/ObserveITApplicationServer

  3. Click Submit.

    CA Access Control Enterprise Management creates the connection.