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Create a Service Account

CA Access Control Enterprise Management uses a service account to authenticate the ObserveIT Enterprise application server to record user activities. You supply the service account credentials when you configure the ObserveIT Enterprise application server connection settings in CA Access Control Enterprise Management.

To create a service account

  1. From the ObserveIT Enterprise management console, select Configuration, Console Users.

    The console users screen opens.

  2. Select Create User.

    The add console user window opens.

  3. Enter the user name, password and confirm the password.
  4. Set the authentication method to ObserveIT.Authentication and the user role to Admin.
  5. Click Add.

    The service account is created.

Note: For more information about users management, see the ObserveIT Documentation on the ObserveIT Enterprise installation media.