Integration Guide for ObserveIT Enterprise › Setting Up the Integration › How to Set Up the Integration

How to Set Up the Integration

There are several steps you take to integrate CA Access Control with the ObserveIT Enterprise session recording software. At the end of the integration, all PUPM sessions are recorded by the ObserveIT Enterprise software.

Note: For more information about how to complete Steps 1-5, see the ObserveIT Enterprise documentation on the ObserveIT installation media.

Do the following to set up the integration:

1. Review the ObserveIT Enterprise system and installation requirements.

   Verify that the servers you use meet the minimum system requirements to install ObserveIT Enterprise.

2. Prepare the central database.

   Recorded sessions are stored on a dedicated Microsoft SQL Server.

3. Configure the Internet Information Server (IIS).

   The ObserveIT Enterprise application server uses IIS to process the metadata that the agents send.

4. Install the ObserveIT Enterprise server components.

   The ObserveIT application server, agent, and management console are also installed.

5. Configure the ObserveIT Enterprise application server.

   You configure the recording settings.

6. Deploy the session recording scripts on the Enterprise Management Server.

   The scripts enable the PUPM automatic login that triggers the session recording.

7. Create a service account.

   Create a service account for the Enterprise Management Server to use

8. Define the connection to the ObserveIT Enterprise application server in CA Access Control Enterprise Management.

   You configure the connection settings to enable session logging.