Enterprise Administration Guide › Administering CA Access Control Enterprise Management › Email Notifications › How Email Notifications Work
How Email Notifications Work
Email notifications inform CA Access Control Enterprise Management users of events in the system. The following process describes how email notifications work:
- When an event occurs, CA Access Control Enterprise Management checks if an email notification is enabled for the event.
- If an email notification is enabled, CA Access Control Enterprise Management looks in the appropriate subdirectory for the event type.
For example, if an email is to be sent for the approval of a privileged account request, CA Access Control Enterprise Management looks in the Approved subdirectory.
- CA Access Control Enterprise Management checks the subdirectory for an email template with the same name as the event, and does one of the following:
- If an email template exists with the same name as the event, CA Access Control Enterprise Management sends that email template to the recipients.
- If an email template does not exist with the same name as the event, CA Access Control Enterprise Management sends the defaultEvent.tmpl email template to the recipients.
Note: For more information about how to configure email notification settings, see the Implementation Guide.
More information:
Configure Email Notification Settings
