Troubleshooting Guide › Managing the CA Access Control Database › The CA Access Control Database Is Corrupt

The CA Access Control Database Is Corrupt

Valid on UNIX

Symptom:

I notice messages similar to the following messages in the CA Access Control error log:

seoswd: [ID 973226 auth.error] Communication time out to seosd. Executing seosd 
FATAL!
Inseosrt_InitDatabase (0x270)
WARNING: /Path of Access Control/seosdb/seos_cdf.dat was corrupted

Solution:

Use the following procedure to fix the database corruption.

Note: This procedure assumes that the database is installed in the default installation location, /opt/CA/AccessControl .

To fix the CA Access Control database corruption

1. Stop CA Access Control:

   secons -s
   

2. (Optional) Back up the database to another location so that the database can be provided to Technical Support if required.
3. Verify that the database is marked as closed:

   cd /opt/CA/AccessControl /seosdb
   

   dbmgr -util -close
   

   Note: If CA Access Control is not shut down correctly, the database can be marked as open.

4. Check the database:

   dbmgr -util -check
   

5. Do one of the following:
   • If you do not receive an error message when you check the database, go to Step 6.
   • If you receive an error message when you check the database, do not complete Steps 6 and 7; instead, rebuild the database.
6. Build the database files:

   dbmgr -util -build all
   

7. Check the database again:

   dbmgr -util -check
   

8. Start CA Access Control:

   seload
   

Note: If the database is still corrupt, further investigation is required. For assistance, contact CA Support at http://ca.com/support.