Protecting Microsoft Exchange Server Environments › Exchange Server Configuration Requirements

Exchange Server Configuration Requirements

• Microsoft Exchange Server installed on each server. Both should have the same Exchange edition and version.
• Both servers should have identical service packs and hot fixes.
• [For Exchange Server 2010] Both servers should have the Mailbox role installed. Only the Mailbox role is protected in CA ARCserve RHA scenarios. If the Master is not also filling the CAS role, the Replica server must fill this role. If the Master server is the only server in the Entire Exchange Organization that fills the CAS and HUB transfer roles, then the Replica server should have the identical roles installed. If the CAS role is provided by the same server as the Mailbox role, then the CAS role is protected by CA ARCserve RHA.
• [For Exchange Server 2007/2010] Both servers should have Mailbox role installed. If the Master and Replica servers are located on different sites, and there is only one Exchange server on the Replica site, both servers (Master and Replica) should have identical Exchange Server roles.
• [For Exchange Server 2007/2010] Both servers should have identical PowerShell version.
• Both servers should have the same Exchange Administrative Group.

Services Managed in Exchange Server 2003

• Exchange 2003:
  • Microsoft Exchange System Attendant
  • Microsoft Exchange Information Store
  • Microsoft Exchange MTA Stacks
  • Simple Mail Transport Protocol (SMTP)
  • Microsoft Exchange Routing Engine
  • The following services are managed only if they are in automatic startup mode before the scenario is initiated:
    • Microsoft Exchange POP3
    • Microsoft Exchange IMAP4
    • Microsoft Exchange Management
    • Microsoft Exchange Site Replication Service

Effective with this version of CA ARCserve RHA, ws_ex2ex.exe is not supported on Microsoft Exchange 2007 or 2010 due to differences in service names, but is still supported on Microsoft Exchange Sever 2003 systems. You must now use the PowerShell commands for Exchange Server 2007 and 2010 replication scenarios.

Services Managed in Exchange Server 2007/2010

MSExchangeIS

Microsoft Exchange Information Store

MSExchangeSearch

Microsoft Exchange Search Indexer

Example:

Net STOP <service name>

Net STOP MSExchangeIS (stops the Microsoft Exchange Information Store service)

Configuring Customized Service Management

The CAS role must be verified before running scenarios. If it is not available, clients cannot access mailbox roles. You can configure your scenarios to manage the CAS role using customized service management.

To access the Customize Service Management dialog, expand the DB Management properties group on the Switchover Properties screen during scenario creation. You can also manually change DB Management properties from the High Availability tab of the Manager.

Important! The services you specify are considered critical. If any service you specify in Customize Service Management is not running, switchover is triggered.