Troubleshooting CA ARCserve D2D On Demand › CA ARCserve D2D On Demand-Related Problems › Unable to Access CA ARCserve D2D On Demand After Reboot

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Unable to Access CA ARCserve D2D On Demand After Reboot

If you are not able to access the CA ARCserve D2D On Demand UI, perform the following troubleshooting procedure:

  1. From the Add or Remove Programs dialog, click the Add/Remove Windows Components option to access the Windows Components Wizard screen and remove the "Internet Explorer Enhanced Security Configuration" component.
  2. Add the host name URL to the "Trusted Sites' in Internet Explorer.
  3. Adjust the security level in Internet Explorer.