Troubleshooting CA ARCserve D2D On Demand › CA ARCserve D2D On Demand-Related Problems › Slow throughput performance during BMR
Slow throughput performance during BMR
This problem may be caused by SATA controllers with "AHCI" enabled.
During BMR, CA ARCserve D2D On Demand will install drivers for critical unknown devices. If the device already has a driver installed, CA ARCserve D2D On Demand will not update that driver again. For some devices, Windows 7PE may have the drivers for them, but these drivers may not be the best ones and this can cause the BMR to run too slow.
To remedy this problem, perform one of the following:
- Check if the driver pool folder contains the newest disk drivers. If it does, and you are restoring to the original machine, please install the new driver from the driver pool folder. If you are restoring to alternate machine, please download the latest disk drivers from internet, and load it before you start data recovery. To load the driver, you can use the "drvload.exe" utility, which is included in Windows PE.
- Change the device operating mode from "AHCI" (Advanced Host Controller Interface) to Compatibility mode. (Compatibility mode provides a better throughput).