Arcserve® Backup Patch Manager r16.5 Readme

1.0 Welcome

Welcome to the Arcserve Backup Patch Manager for Windows readme. This Readme file contains important information to help you with your implementation of the product, including installation considerations, general considerations, known issues, and how to contact Arcserve Technical Support.

2.0 Operating System Support

Arcserve Backup Patch Manager is supported on the following operating systems:

2.1 Client Operating System Support

• TheArcserve Backup Patch Manager can be installed as a client on any of the following Windows versions:

  Note: Arcserve Backup Patch Manager as a client supports all editions from the Arcserve Backup Client Agent. For a list of the supported editions, see Supported Operating Systems for the Arcserve Backup Client Agents in the Readme.

  • Windows Server 2003 Web Edition - x86 only (SP1, SP2)
  • Windows Server 2003 Standard Edition - x86 and x64 (SP1, SP2, R2, R2 SP2)
  • Windows Server 2003 Enterprise Edition - x86 and x64 (SP1, SP2, R2, R2 SP2)
  • Windows Storage Server 2003 (WSS) - x86 (SP1, SP2, R2, R2 SP2), and x64 (R2, R2 SP2)
  • Windows 2003 Data Center - x86 and x64 (SP1, SP2)
  • Windows Small Business Server 2003 (Standard)
  • Windows Small Business Server 2003 (Premium)
  • Windows Server 2008 Enterprise Edition - x86 and x64 (SP1, SP2)
  • Windows Server 2008 Standard Edition - x86 and x64 (SP1, SP2)
  • Windows Server 2008 Web Edition - x86 and x64 (SP1, SP2)
  • Windows Server 2008 Data Center - x86 and x64 (SP1, SP2)
  • Windows Storage Server 2008 (WSS) - x86 (SP1, SP2) and x64 (SP1, SP2)
  • Windows Server 2008 Foundation - x64
  • Windows Small Business Server 2008 (Standard)
  • Windows Small Business Server 2008 (Premium)
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2
  • Windows Storage Server 2008 R2 - x64
  • Windows 7 Professional, Ultimate, and Enterprise Editions - x86 and x64 (SP1)
  • Windows Vista - x86 and x64 (at minimum SP1, or SP2)
  • Windows XP Professional - x86 (at minimum SP1, SP2, and SP3)
  • Windows XP Professional - x64 (at minimum SP1 and SP2)
  • Windows 8 - x86 and x64
  • Windows 8 Pro - x86 and x64
  • Windows 8 Enterprise - x86 and x64
  • Windows Server 2012 Foundation, Storage Server, Essentials, Standard, and Datacenter Editions - x64

  Note: Arcserve Backup Patch Manager is not supported on Microsoft Windows Server 2008 Core, Microsoft Windows Server 2008 R2 Core, and Microsoft Windows Server 2012 Core.

Windows Small Business Server 2008 (Standard) operating system requirements for Arcserve Backup Patch Manager to be installed as a Client are as follows:

• Protocol is HTTP.

2.2 Staging Server Operating System Support

The requirements for Arcserve Backup Patch Manager to be installed as a Staging Server are as follows:

• Microsoft Internet Information Services (IIS) 6.0 or later (with HTTP service enabled) previously installed on the staging server. For the staging server, the IIS must also have the Default IIS Site available and running (with the "Allow anonymous connections" security option property selected).
• If you already have IIS 7.0 installed, you must also install the Management Compatibility feature in IIS 7.0, otherwise the staging server will not be configured properly.
• TheArcserve Backup Patch Manager can be installed as a staging server on any of the following Windows versions:

  Note: Arcserve Backup Patch Manager as a staging server supports all the editions from the Arcserve Backup Base. For a list of the editions, see Supported Operating Systems for the Base Product in the Readme.

  • Windows Server 2003 Web Edition - x86 only (SP1, SP2)
  • Windows Server 2003 Standard Edition - x86 and x64 (SP1, SP2, R2, R2 SP2)
  • Windows Server 2003 Enterprise Edition - x86 and x64 (SP1, SP2, R2, R2 SP2)
  • Windows Storage Server 2003 (WSS) - x86 (SP1, SP2, R2, R2 SP2), and x64 (R2, R2 SP2)
  • Windows 2003 Data Center - x86 and x64 (SP1, SP2)
  • Windows Small Business Server 2003 (Standard)
  • Windows Small Business Server 2003 (Premium)
  • Windows Server 2008 Enterprise Edition - x86 and x64 (SP1, SP2)
  • Windows Server 2008 Standard Edition - x86 and x64 (SP1, SP2)
  • Windows Server 2008 Web Edition - x86 and x64 (SP1, SP2)
  • Windows Server 2008 Data Center - x86 and x64 (SP1, SP2)
  • Windows Storage Server 2008 (WSS) - x86 (SP1, SP2) and x64 (SP1, SP2)
  • Windows Server 2008 Foundation - x64
  • Windows Small Business Server 2008 (Standard)
  • Windows Small Business Server 2008 (Premium)
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2
  • Windows Storage Server 2008 R2 - x64
  • Windows 7 Professional, Ultimate, and Enterprise Editions - x86 and x64 (SP1)
  • Windows Vista - x86 and x64 (at minimum SP1, or SP2)
  • Windows 8 - x86 and x64
  • Windows 8 Pro - x86 and x64
  • Windows 8 Enterprise - x86 and x64
  • Windows Server 2012 Foundation, Storage Server, Essentials, Standard, and Datacenter Editions - x64

  Note: Arcserve Backup Patch Manager is not supported on Microsoft Windows Server 2008 Core.

3.0 System Requirements

The following section provides information about the minimum system requirements for Arcserve Backup Patch Manager.

3.1 System Requirements for a Client

The minimum system requirements for Arcserve Backup Patch Manager to be installed as a Client are:

System/processor:

• Server with one 133MHz processor (required)
• Server with 550-MHz or faster processor (recommended)

Memory:

• 128MB of RAM (required)
• 256MB or more (recommended)

Disk Space:

• 100MB recommended (excludes the patch storage requirement)

Internet Browser

• Internet Explorer Version 6.0 SP1 or later

Adobe Reader

• Adobe Reader 8 or later

3.2 System Requirements for a Staging Server

The minimum system requirements for Arcserve Backup Patch Manager to be installed as a Staging Server are:

System/processor:

• Server with one 133MHz processor (required)
• Server with 550-MHz or faster processor (recommended)

Memory:

• 128MB of RAM (required)
• 256MB or more (recommended)

Disk Space:

• 100MB recommended (excludes the patch storage requirement)

Internet Browser

• Internet Explorer Version 6.0 SP1 or later

Adobe Reader

• Adobe Reader 8 or later

4.0 General Considerations

The following section provides general information to consider when using Arcserve Backup Patch Manager:

• To allow email notifications to be sent, an SMTP server needs to be available and configured for use. To verify the email notification settings, you can view the Email Settings tab options of the Preferences dialog.

  Note: By default, MX (Mail Exchange) will be used to deliver email notifications to users on your domain (through Microsoft Exchange), if no service is specified.

• If necessary, a proxy server can be configured during installation. To verify or configure the proxy server settings after installation, you can view the Proxy Settings tab options of the Preferences dialog.
• During installation of Arcserve Backup Patch Manager, the following applications will also be automatically installed:

  Note: Exact version numbers may be subject to change.

  • Microsoft .NET Framework version 3.5 SP1
  • Microsoft Visual C++ 2005 SP1 Redistributable
  • Microsoft XML Core Services (MSXML 4.0)
  • CAPKI 4.1.1
  • Microsoft Windows Installer 3.1
• You can remotely install the Arcserve Backup Patch Manager on Vista machines, but may need to disable local account filtering first. User Account Control (UAC) is a Vista feature that blocks local administrative accounts from remotely accessing administrative shares (C$, Admin$).

  Before you begin, determine whether the Vista machine is part of a domain or part of a workgroup. Use a Domain Administrative account if the target computer is part of a domain. Grant a domain account with administrator privileges on the Vista machine and use that domain account to log on. You may then remotely install the Arcserve Backup Patch Manager on the Vista machine.

  If the target computer is part of a workgroup, disable the client computer's local account filtering policy by creating a new registry key, as follows:

  DWORD value: LocalAccountTokenFilterPolicy

  Location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\system\

  New Value: 1

  After installation, set the LocalAccountTokenFilterPolicy setting to 0 to re-enable local account filtering.

5.0 Known Issues

The following sections provide information about issues (and limitations) known to exist in Arcserve Backup Patch Manager for this release.

• Microsoft Windows Server 2008 Core is not supported.
• For a staging server, the IIS on your local machine must have the Default HTTP Site available and running. If it is not running, the "PatchesRoot" HTTP location directory (destination for all patch downloads) will not be created.
• For Windows Vista and Windows 2008 platforms, if a patch for the Arcserve Backup Patch Manager is installed, you will need to relaunch Arcserve Backup Patch Manager manually to apply the patches.
• If a patch for the Arcserve Backup Patch Manager is installed, you will not receive an email notification for this self-patch installation even if you are configured to be automatically notified.

6.0 Language Certifications

An internationalized product is an English product that runs correctly on local language versions of the required operating system and required third-party products and supports local language data for input and output. Internationalized products also support the ability to specify local language conventions for date, time, currency, and number formats.

A translated product (sometimes referred to as a localized product) is an internationalized product that includes local language support for the product's user interface, online help and other documentation, as well as local language default settings for date, time, currency, and number formats.

For Arcserve Backup Patch Manager for Windows, this release has been internationalized and translated into the following languages, in addition to the English release:

• Brazilian-Portuguese
• French
• German
• Italian
• Japanese
• Simplified Chinese
• Spanish
• Traditional Chinese

If you run this product on a language environment not included in the list, you may experience problems.

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