Troubleshooting › Backup Agent Errors › No Oracle Server Icon in CA ARCserve Browser

No Oracle Server Icon in CA ARCserve Browser

No Oracle Server Icon in CA ARCserve Browser

Reason:

This message occurred for any of the following reasons:

• The CA ARCserve Universal Agent service is not running or functioning.
• The CA ARCserve Backup Agent for Oracle is not installed.
• Oracle Agent Configuration is not configured properly.

Action:

Perform the following steps:

1. Restart the CA ARCserve Universal Agent service.
2. Install the CA ARCserve Backup Agent for Oracle.
3. Launch Oracle Agent Configuration utility.
   1. From the Windows Start menu, select Programs (or All Programs).
   2. Select CA, and CA ARCserve Backup Oracle Agent Configuration to configure properly.