Troubleshooting › Job Status Displays Failed Instead of Incomplete

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Job Status Displays Failed Instead of Incomplete

Symptom:

Entire node backup operation fails on the Oracle Server, when the Oracle service stops. I want the job status to display Incomplete instead of Fail.

Solution:

The job status can display Incomplete, if you set the following registry key value to non-zero and there are multiple CA ARCserve agents installed on the Oracle server.

HLM\...\Base\Task\Backup\FullNodeSkipStoppedOracle

Note: The job status displays Fail, when Agent for Oracle is the only agent installed on the server.