Introducing CA ARCserve Backup Agents and Options › Using Agents › Agent for Microsoft Volume Shadow Copy Service › Best Practices

Best Practices

Open files can cause significant problems when backing up data. CA ARCserve Backup provides the following solutions to back up files that are in use by other applications or users:

• CA ARCserve Backup Agent for Open Files
• CA ARCserve Backup Enterprise Option for VSS Hardware Snap-Shot

This section describes when it is most appropriate to use each solution.

This section contains the following topics:

Develop Your Backup Strategy