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Backup or Restore Fails

Symptom:

When I submit a backup or restore job from CA ARCserve Backup, it fails and there is no log produced for oragentd. How can I get the job to run?

Solution:

The agent has probably not been started. Check the common agent log (caagentd.log) for possible errors. If this log does not show anything special, make sure that the LD_LIBRARY_PATH, SHLIB_PATH, or LIBPATH entries in agent.cfg contain the right directories. If everything seems to be correct, consult the other CA ARCserve Backup logs for errors.